The reason for providing such an option to the clients is not because of any ill intentions. Now read below how to return products items back to SHEIN. Unless the On Sale or Clearance item is marked online as non-returnable you can return it without a problem. Your first exchange from an order is completely free, after that youre on the hook for the return shipping charges. This was a question I was getting a lot as their policy is confusing. Your email address will not be published. Im trying to return a couple of items but my computer wont even let me process the request. Also, you cant return damaged, stained and used products. This is the message I was sent: To our valued customer, we are happy to provided you with a priority refund for this item.You are welcome to keep the item without returning it, no return label will be sent. Shein allows returns for up to 45 days from the date of purchase. I am still awaiting my refund. Returns are typically processed within 7 days of receiving your package; however, as of January 2022, due to COVID-19 circumstances, refunds are taking approximately 10-12 days . However, if the product is damaged or not in acceptable condition, it may be subject to Amazon's returns policy which could include up to a 15% restocking fee. All the original tags and labels must be attached to the products. On Shein : r/OnlineShopping. Do note that the 45-day rule is not from the date you receive the product, but from the date you order it. Keep your item in its original condition with all the tags and hygiene stickers attached, and mail the item (s) back. However, the system can select you twice for a prior refund. Send the parcel back to SHEIN warehouse within 45 days of the receipt. 3.Select the item (s) you would like to return, indicate the reason, then submit. Your honest SHEIN reviews will help new customers. Press question mark to learn the rest of the keyboard shortcuts. How To Cancel An Order On SHEIN_____New Giveaway Channel: https://bit.ly/3Dde2Io_____. Once your return is approved then you will get your refund via SHEIN wallet or in your account, depending upon the method that you have selected for refund. They still have tons in stock. But there is no need for you to stress about it. 1. I think its because of covid: they cant resell items. Returned products must be unworn, unwashed, undamaged, and have the original tags/packaging attached and hygiene sticker intact. You can download the return label by using the above steps. If u can remove original label great. Choose from the most popular shops or enter their name in the search box. Fun Fact:Do you know that Shein has8M + followersonInstagram? Thats still nice of them ! Do you have to return Shein in original packaging? Yes, you can get a refund on SHEIN without returning. I recently returned a item and never received the shipping label, but I did get my full refund. Manage Settings Send any question to the bot, then 2 more options will appear in the chat window: Live Chat and Ticket. But was received on 4/21/22 The order # is GSUN1B6420004MP Turns out shes a huge fan of their affordable, trendy styles. This means that you can return as many items from your order in one go to avail the free return shipping. Open the SHEIN app and go to the "My Orders" section. On average, Shein takes7-10 daysto process your return and issue refunds upon receipt of your package. When opening your order carefully cut across the top of package. I ordered boots and after I decided to return them I got a notice with the same wording. Keep the tags and stickers on the product when trying it on. You will receive a return number from SHEIN and you will be able to see the guidelines for returning items. Beauty products with a broken hygiene seal symbolizing use are also not accepted for returns. Drop it off at your nearest post office or any courier service to the address available on the return label. ANDROIDNATURE | 2023 | ALL RIGHTS RESERVED. Their US phone call centre is not open yet, you can contact them here. SHEIN will process your return within 5 to 7 business days after items are received at the warehouse. SHEIN will also let you use your own shipping method at your own cost if you'd rather make your return that way. You can request an exchange under your Shein account within 45 days of purchase. You will receive a notification once your order has been shipped. Now what to do with these tiny tops that dont fit , I just returned an item. We offer free returns on some fashion items including clothes, shoes, handbags, jewelry, and watches. Submit a ticket and check the instructions sent to your email address and your Shein inbox. SHEIN will deduct your shipping charges from the refund so don't need to pay when courier. Shein gives you exactly 35 days after your date of purchase to initiate a return. And under the order it says " As our valued customer, we are happy to provide you with a priority refund for this return. I recently returned a item and never . 3. If we make a return, Shein will let us choose between several methods to . Step 3: Click on the "Return and Refund" in the top right corner. So when this happened to my daughter I walked her through the Shein return policy and the idea for this article was born. If its less than 45 days, your return will be processed smoothly. Should I still return the dress? Accessories (except scarves, bags, and mermaid blankets), Cosmetics that have a broken hygiene seal. You can get more information by reading below two situations. Can I return this? [Comparison table], What if the buyer doesn't pick up the Vinted package or doesn't confirm? However, there are a few exceptions to this policy. Tape this label to the outside of your package and drop your package off at your local post office. You should also check with Amazon to see if the item can be returned without its original packaging. Step 1: Sign in to your Shein account and go to the My Orders tab. 3. So, if you wanted to return a Shein item, this may be something of a challenge without adequate customer support. Cosmetics You cant return cosmetics if you break the hygiene seal. One has to be very lucky to be in a situation where SHEIN doesnt ask for returning the item. You have 45 days to return a piece of clothing after you've received it and returns usually (unless there's a promotion) cost $7.99. Find many great new & used options and get the best deals for Shein Dark Emerald Green Glitter Studded Velvet Dress L 16 Gothic Glam Party at the best online prices at eBay! Refer to the above article to know about it in detail. Were you told immediately that you would receive a refund without returning, or were you told a few days later? Set up a reliable system for returns and refunds. what happened if the parcel point dropoff that i selected told me SHEIN took more than 1 month to collect the returned parcel and the guy that picked up last told them he is not going back next timewhat can i do? Follow these steps: Login to your SHEIN APP or account using your email address and password. In the next screen, go to My Orders and click Returns. After receiving your product, Shein refunds take 7 days to process. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/460px--2022-10-07-.jpg","bigUrl":"\/images\/thumb\/9\/9f\/-2022-10-07-.jpg\/349px--2022-10-07-.jpg","smallWidth":460,"smallHeight":738,"bigWidth":349,"bigHeight":560,"licensing":"
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