Our stores have no walls between departments, which enables us to expand and contract merchandise categories to respond to market trends and changing Desired outcome: If you have a problem at a TJ Maxx store, you can first try and talk to a supervisor there who may be able to help you. For more information on TJ Maxx complaints and how to get help for your problems, read on for all the details below! They have a copy of my schedule and the schedule has a list of dates for the ENTIRE FISCAL YEAR!! I'm complaining about management at Tj Maxx in Queens N.Y. Atlas mall 11385. TJ Maxx is an American department store chain, selling at prices generally lower than other . I have done nothing but carry the purse and the strap is coming off where it is attached by the seams!! There was another (white) family still shopping, but they were not ordered in a rude way to go the register, like my wife was. Our aim is to transform some of the most talented individuals we hire today into our global leaders of tomorrow. Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or . Our hours are Monday through Friday, from 9 a.m to 6 p.m. Eastern time, but if youd like to talk to us please know that phone calls can be answered during that time. One manager quit and the other kept its employees working though the filthy urine with no protection for their feet or hands or face. Why does T.J. Maxx and Marshalls open up at 10am but your dressing rooms open at 11am. I do have the receipt, so it tried to return it. You are a clothing store. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of T.J. Maxx. Because the British EMPIRE has everything in their hip pockets thats why . Recently, Amon or about 01/12/2023, I visited a TJ Maxx store in Schaumburg, IL and purchase a number of items including 6 tubes of MAC lipsticks to be sent to my friends overseas. Micromanagement is definitely a huge problem. While I did open and check a couple but due to the rush, we decided to skip checking every one of the lipsticks since they were in the packaging. The purpose of this site is supply you with their phone number and address as well as share your thoughts about TJ Maxx. So when a designer overproduces, or other stores overbuy, we swoop in, negotiate the lowest possible price and pass the savings on. Box 43078Providence RI 02940-3078, Overnight:Computershare150 Royall St., Suite 101Canton, MA 02021, Shareholder Online Inquiries:https://www-us.computershare.com/investor/contact. I will not shop at your stores.So bye, bye. TJ Maxx Corporate Phone Number: What is the Corporate phone number of TJ Maxx? If you prefer to speak directly to Customer Service, you can call TJ Maxx. (all You Need To Know), Tj Maxx Hours (days, Public Holidays + More), Tk Maxx Vs Tj Maxx (whats The Difference + Other Common Faqs), Does Tj Maxx Accept Google Pay & Samsung Pay? A blue tag, on the other hand, means the item has another piece that goes with it. T.J. Maxx was founded in Bernard Cammarata. Thank you for your understanding. I think that this distric should be or store 0598 in jacksonville should be investigated. I tried to return them since the price is still on the boots expecting a store credit and I was told that they look like they were worn. Submit a complaint and get your issue resolved. lawyers are contacting these People and trying to extort them for $500 dollars to recover costs. While not all the kitchen items in the stores are flimsy and liable to break, their most inexpensive items don't last. I left the boots and walked out. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with T.J. Maxx Customer Service. Contact Information 770 Cochituate Rd Framingham, MA 01701-4666 Get Directions Visit Website (508) 390-1000 Primary hours 9:00 AM - 5:00 PM Average of 43 Customer Reviews Customer Complaints 253. Glassdoor is your resource for information about the Retirement Plan benefits at The TJX Companies, Inc.. Save my name, email, and website in this browser for the next time I comment. You can use the online contact form on the TJ Maxx website, or you can call the company customer service line. T.J. Maxx: (800) 926-6299. . If the first step doesnt work, then you can contact TJ Maxx Customer Service and there are a few different ways to do this. country first!!! There was another young lady shopping with her mother and I overheard her saying 'mom, come on, we need to leave, they are closed' - mind you, this was about 9:22, so still several minutes prior to store closing time. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Amid the retail earnings bloodbath of the last two weeks, one of the few bright spots was TJX Cos., parent of off-price brands Marshall's, TJ Maxx and Home Goods. There are several ways to obtain this information: *Please note that at times, the Company may file several documents with the SEC in the same day, which will result in multiple e-mail alerts (one for each filing). According to the TJ Maxx website, the retailer sources inventory from a wide variety of opportunities, which can include department store cancellations, a manufacturer making up too much product, or a closeout deal when a vendor wants to clear merchandise at the end of a season. Discount stores, on the other hand. If they don't, then we need to have a conversation about why not. Our world-class buying organization of over 1,200 Associates is constantly TJ MAXX phone number is (800) 275-6299. The TJ Maxx corporate offices are located in North Andover, Massachusetts. I need the sourcing department of footwear made of leathers. This actually applies to all other stores owned by the TJX group of companies as well. "We can confirm . I am a white man, married to a woman of color for over 30 years, and every time something like this happens to my wife, and she gets treated like a second-class citizen by another white person I get very upset. The process is simple and automated, and most employees are verified within 24 hours. I live in Virginia Beach, Va. 23454 To ask me to walk back to the door when Im ready to go into the store and shop is ridiculous. If in fact this is the case, surely TJX Corporation can afford the necessary insurance and still provide discounts(?). Save my name, email, and website in this browser for the next time I comment. Please follow the latest updates of TJ Maxx. Use this comments board to leave complaints and reviews about T.J. Maxx. I needed to call customer service 4 times since they outsource to India it seems they simply are more robotic giving a scripted answer which is not a resolution to my issue. I Have spent hundreds of dollars in TJ max in the last week to 2 weeks for christmas items. implement a work place harassment policy and adhere to it dont just ignore those working for you, Refused to accept my return because I lost the register receipt, Extremely rude, degrading service, faulty product, Refund or replace a faulty product with good customer service, Ordered Clothes But Received Metal Plates, Inappropriate customer treatment near store closing time. They have to make their own product line and thats what they need to set up in the SWEAT SHOPS in the Islands and Chinese areas. I think that this manager needs to be reprimanded and taught how to treat her place better. Retrain your staff. So, if you return something from TJ Maxx, you have to pay the return/refund fee for HomeGoods or Sierra Trading Post. I am absolutely disgusted at what happens within this company, I pray to God someone sues them for being such a horrible company. Required fields are marked *. This complaint was posted by a verified customer. What can we do. Likewise, you cant return any merchandise from Marshalls to TJ Maxx. Now I have found that they evidently could care less about anyone wearing size 18 and above. Thanks Margot. We were told this is a corporate decision. The latest complaint work environment was resolved on Oct 13, 2014. Marques is also the head writer and founder of QuerySprout.com. FY23 TJX Business Priorities. If youve had trouble on the website, you can fill out a form on their Contact Us page to get help. Since I didn't have the original receipt I was issued a store credit in the form of a gift card which was understandable. In fiscal 2022, we sourced merchandise globally from a universe of approximately 21,000 vendors and more than 100 countries. I admit I am usually cool but that really upset me. Please we need help at 693 in Delaware .I hope the CEO or the vice president of thus company will help us. I have purchased pet toys, children's books, a ring, purses, and other items, all of which have been in very good condition. I explained this to the cashier doing returns, she called over a supervisor and this woman told me she would not be able to take it back because I broke it. I had to spend another 5 minutes. If you want to have your account refunded or you want to speak with someone about exchanging another shirt, the number to the customer service lines is 1-800-926-6299. Its Amazon or target for me. I am an employee at TJ Maxx I have worked for TJ Maxx for 6yrs I started at TJ Maxx HomeGoods in Athens and transferred to TJ Maxx in Conyers. Then let them do their job. I'm 75 and expect shoes to last longer than me at this point! Could still work 5 days during holiday week with just 1 Xtra day of pay. TJ Maxx has a consumer rating of 3.41 stars from 399 reviews indicating that most customers are generally satisfied with their purchases. Am not sure if I trust this chain anymore & can recommend to anyone. Hours of Operation: Mon Fri: 9 AM 6 PM EST. if this is how you run your company i want no part of it and will tell others as well what kind of business your running there because if employees have to quit to avoid harassing people you shouldn't be in business at all. Give me store credit. We did that but our call was not returned. The first two T.J.Maxx stores opened in Auburn and Worcester, Massachusetts. Overview. She missed marking down one item and when I told her that she was not even apologizing. The manager came over and rudely said it wasn't her problem and that I had to go to Nanuet to have them fix it. Primary Contact Richard Haus Assistant Vice President Customer Service 770 Cochituate Road Framingham, MA 01701 [email protected] Secondary Contact Robert Borek Vice President Operations 770 Cochituate Road Framingham, MA 01701 [email protected] The login page will open in a new tab. If you call the customer service line, you will be asked to pick a product online, which you can do, and then you will be taken through to a live person. I have shopped a TJMax for many years and found some lovely clothes and more. Today I shopped a shirt at TJ Maxx, 875 Queens Street, Southington CT. On the shirt was a red tag price of $8 which was very TJS near me has "now hiring" signs, I applied but didn't get hired due to my wanting pt work as I already have a FT job. More on this when I get to prenonsel stuff. Note: This is not to be used to contact TJ Maxx Corporate Offices nor is this site affiliated with them in any way. I bought an underseat bag the end of January 2023. T.J. Maxx, for instance, is currently stocking an array of in-season Gucci, Fendi, Yves Saint Laurent, and Balenciaga bags for several hundred dollars less than other retailers. The TJX Companies, Inc., the leading off-price apparel and home fashions retailer in the U.S. and worldwide, was ranked 75 in the 2022 Fortune 500 company listings. You can shop amazing styles & savings anywhere, anytime! The cashier did not even greet me when I was checking out. Can you imagine a Law firm out of Florida making false threats about shoplifting you never committed. Here are 4 Easy Ways to Work with Us: 1) Free Training - If You Would Like to Join Our Next FREE Webinar Training Called "Retail Chain Store Secrets - How to Sell to Major Retail Chains. 2 tjx.com; bobstores.com; 5+ 508390XXXX; 702643XXXX; 704587XXXX; 508390XXXX; 508390XXXX; 508390XXXX; Mary Mattheos . within the last year I have been very disappointed in the selection of plus size clothing. It happened on 12/28/22 at about 7:45 pm. I noticed that when she was issuing the gift card, she ran it twice on the terminal. Lovely clothes and more size 18 and above distric should be or store 0598 jacksonville... 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