I even tried removing the back panel on the off chance there was obvious damage or a lose cable, and it all looks absolutely fine to my untrained eyes. You can use the Sideline with just the flame and no heat. Save those pennies by shopping our frequent sales! Tresanti Ryder 74" TV Console with ClassicFlame CoolGlow 2-in-1 Electric Fireplace and Fan. When you purchase through links on our site, we may earn a small affiliate commission at no cost to you. The cookies is used to store the user consent for the cookies in the category "Necessary". If the battery gets damaged, your Twin Star remote control wont work. Out of Range For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. This is a fairly easy fix, if youre the DIY type. Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. Try following the instructions from #9 to see if you can adjust radio frequency. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. To order replacement parts, you can visit this page for a list of Contact Information for Electric Fireplace Manufacturers. If the air inlets and outlets get blocked by dirt, the unit becomes excessively hot. 1500. Plus, check all the wiring connections & fix them when you get any loose connections or faults. I have the same problem, replaced both bulbs and stj no light-every else works tho. Another possibility may be that the flame is on, but no heat is coming out. Maybe there are other equipment or appliance that is sharing the power coming from that line or circuit. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The heat and fan are working fine. Make sure you check that the batteries are still good. The switch to the blower on my model 5500 wont go all the way on anymore. First off, turn the unit off and disconnect the electric cord from the outlet. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. The toggle switch turns on the lights but the other switch is locked in the off position. I have twin star model 18EF010GAA-it is an older unit that was left in park model we recently purchased. Once I finished I reattach the back panel hoping I fix the problem. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. Now when I turn on the fireplace the fan runs but the second I attempt to adjust the temperature the breaker trips on the panel. Are your Twin Star electric fireplace logs glowing but there is no flame effect? Replace the thermostat sensor to get rid of this issue. My Twin star wont turn off how do I change it. Electric fireplace bulbs won't turn on. Try resetting the fireplace and see if it gets fixed or not. An electric fireplace heater won't turn on if the thermostat dial is set to a temperature lower than room temperature. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. Then I can help you to fix it. When the blower blades run they can create a jarring effect on these loose parts. An electric fireplace will last for 10-20 years, depending on how often you use them. You just have to push the reset button that is located on the face of the outlet in between the two plugs. This section will introduce you to 6 common issues and let you know how you can solve them. (Top reviews & Bestseller $ Buying Guide), 30 Best Solar Pool Cover (2023 Reviews) Bestseller, 18 Best Solar Generators (Review & Buying Guide) In 2023. Realistic Flame: We hired an excellent design team. This score is born to evaluate product quality, and is automatically obtained and is not influenced by anyone, any company, any brand. First, find out the 2 L-shaped brackets. When your fireplace shows you E2 on display, it means the thermostat sensor gets damaged. If yes, maybe it doesnt turn on with one press. I re-plugged in the fireplace and the heater immediately turned on and would not turn off. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air . However, When you find your electric fireplace is not turning off, then the culprits may be the overstretched power cord or the coed is tightly bent. Model 39EB500GRS. If touches, make it separate. When you buy a Ebern Designs Electric Fireplace in-Wall Recessed and Wall Mounted, Fireplace Heater with Multicolor Flame online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. To solve the issue, it would be wise to contact the Twin Star customer support center. 5 Mediocre Sports Stars Who Achieved Greatness Late in Their Careers, how to protect the fireplace & fireplace mantel from overheating, Read this guide on why my heater fan not working and fix, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. Never plug your unit into a defective outlet. Why would an electric fireplace stop work? The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. Ft. inspected and there is industrial oil on the shaft at both ends Is that ok?) Hope you will get the solution. .Electric fire places straight is committed to educating, educating, and partnering with you to create ideal fireplace services for your residence. This is a great feature for those who want to come home to a warm and inviting living room, without having to remember to turn on the fireplace. Napoleon 180.3 cm (71 in.) Updated September 1, 2022. This also means you can operate your electric fireplace even when you are in bed, without having to get up and physically adjust the settings. But opting out of some of these cookies may affect your browsing experience. Well, if resetting doesnt work, you should inspect the control panel. I hope, you will get the solution. Best Insert: PuraFlame Klaus Electric Fireplace Insert. Now, you may ask- why does my electric fireplace get overheated? Is there any fix for this? Flame but no heat? Plus check the circuit breaker and the fuse box and find if any switches get tripped. I have several fireplaces and they are flashing E3. These work in the same way as breakers on your homes main electrical panel. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If not, then contact the support center. When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. 21 Cool Spectrafire Electric Fireplace. Is there anything more frustrating than an appliance or electronic malfunctioning? Volts : 120. Can this be fixed? *See above for wiring issues. Appliance manuals and free pdf instructions. Also, when you press the heater switch, the ember bed light flashes but no hot air produces. It would be wise to take help from a professional. SOLUTION: Replace the remote control after checking the batteries. My wife had the fireplace on for about 5 mins and then everything shut off except for the rocker switch still lit up showing ON. This fireplace's length is 60 inches, the wide is 3.85 inches, the height is 18.11 inches and the weight is 47.39 LB. Provides enough heat for a room of up to 400 square feet without any hassle of dust or smoke, or local wood burning regulations; However, this device is NOT a primary heat source. An electric fireplace can fill that need. Could you check the heating element if it breaks and burns out? Best Stove: Duraflame 3D Infrared Electric Fireplace Stove. E5 error code is shown when there is an issue with your fireplace blower fan or venting. Lastly, plug the unit and switch it on. The log lights flash on their own. When the cord fits tight but you are facing an overheated cord issue, disconnect the unit. Try this basic soldering video to get you started. In addition, if you are snuggling up on a sofa or lying in bed, you can control it by the included remote control. Make sure you plug the unit into an outlet and turn the switch on. Any debris should be. Its not loose. The unit is dead. As Twin Star Model 32II00GRA is not available, it would be wise to contact the Twin star support center or your local Twin star dealer to send you a replacement part. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot. Check if any connection touches another one. Try this basic soldering video to get you started. There's probably a logical reason the heat or flames may not be working. To get rid of this issue, make sure you set the thermostat higher than your current room temperature. First, make sure that the fireplace is properly plugged into one of your wall outlets. There seems to be a short of some kind in my fireplace unit. I need instructions on how to replace the speed module or to fix this issue. Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. ( 1192) Free shipping. Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. I have a Twin Star Model# 28EF004GRS and the power rocker switch turns on but nothing else happens. Check the manual and reset it according to the instructions. Clean the burner properly. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. You may not plug the electric cord into an outlet. Ensure the intake louvers and log cavity are free from dirt and dust. If you have a GFCI electrical outlet as most new homes do, you may have to reset the breaker on your individual outlet. When the switch is on, but still no heat, its time to check your owners manual. +2 Colors. This video shows you how to replace the flame motor on Diplex Fireplaces. (4) Not available. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. I just want to know if the logs and embers are suppose to glow. Make sure the wall socket is switched on. Element is not turning red at all. If it doesnt work, adjust the thermostat. If everything looks good inside the motor, its probably time to replace the flame motor. Without physical investigation, air advise is not safe as it relates to electricity and safety issue. Nothing else works. I was going to replace the power cord on my 26ll310GRA with a and see that in addition to the standard Black, White, and Green wires, there are also red and blue wire wires. Muskoka Huntley 59" Media Electric Fireplace 370-196-204 - White. Free shipping for many products! Open the back panel of the unit. If it doesnt work, contact the Twin Star customer service center. Always position the remote control to the center of your electric heater. Now unclamp the fireplace door from the top metal lintel bar and remove the doors. 50 inch Electric Fireplace, Recessed and Wall Mounted Fireplace, Electric Fireplace Inserts with 750W/1500W Heater, Remote Control Timer, Adjustable 144 Color Combinations 4.3 (132) $21597 FREE delivery Wed, Mar 8 More Buying Choices $198.69 (2 used & new offers) Unfortunately, that did not help.We would appreciate any assistance or advice you can provide. Just like with any home appliances, electric fireplaces are prone to occasional issues that are out of our control. After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. + Free Shipping. Plus, you can watch this tutorial. An electric fireplace consists of an electric element, a fan, some basic safeties, and a control board. One day, we went to turn it onand the switch wouldnt work. Make sure you unplug the unit before dealing with the control panel for safety. The firebox will never turn on if-. My electric fireplace was working and all of a sudden the heater went out. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. The outlet functions and the circuit breaker is nor tripped. First, check your twin star electric fireplaces power cord & plug connections. Make sure you unplug the unit before dealing with the control panel for safety. Ive been plugged it in and the heater would not turn off either manually or with the remote. rotational noise. Plug the unit into another outlet or install a dedicated 15-amp circuit. Add To Cart. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. Safe &High Efficient Heater: CETL certification recognizes it as a safe device to be used at home. Powerful infrared heater creates supplemental warmth for up to 1,000 Sq. Our aim is to make you satisfied. Alternatively, the primary power source or the main switch on your heater may turn off. Yes, the issue can be with your thermostat. Front facing heater vents allow you to position the Sideline just 8 under a flat screen TV. The heater will help to warm up a cool room but wont replace a primary heat source. When you find your Twin Star electric fireplace is not turning off, then maybe the sensor gets malfunctioning. Therefore, the overheat protection feature will turn your unit off if the fireplace gets overheated. Why? The thermostat helps to keep your room temperature at a moderate level. Is there a fuse in the housing? Also, check the light plug whether it is tight or loose. You can check this by going to your breaker box and locating the breaker that operates the area of the home where the outlet exists. Imagine, how convenient it would be in winter to fire it up without having to leave your warm bed. Is the heater too small or just not functioning. Then, unplug the fireplace from the wall. In addition to the remote control, we offer wall switches and even programmable timers that automatically turn on your fireplace. Note: This page is not yet available. Please make it clear. To replace the bulbs of your electric fireplace, you can watch the video. I have the booklet for the babinet but to details for the fireplace itself. [SAFE DESIGN]: ETL certificate approved and products also have safety thermal cut-off device.Eliminating security risks for our customers.Just contact us if you have any confusion. Ledgestone 55" Mantel LED Electric Fireplace, White. How Many BTUs and Patio Heaters Do I Need. If you have any questions about your purchase or any other . In the above, we discussed some common electric fireplace failures and how you can solve those issues. First, you need to trace out the main reason behind the issue to fix it. The fuse box or the breaker may get tripped. Hi Ive got the twin star ts-4006 and one day on the display screen it started to show dp. Ensure you plug your electric unit into a standard 120-Volt outlet. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. If it doesnt work, take help from the Twin Star customer service center. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. An electric fireplace thermostat at the lowest setting Specifications Features Flame Works With or Without Heat Included No Additional Items Included Voltage (volts) 120 Amperage (amps) 12 A Returnable 90-Day Manufacturer Warranty 1 year limited warranty Product Depth (in.) It might get jammed. What might couse that? So youve done all that, and the fireplace still wont turn on? I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. Also, check your fireplace fuse and change it. If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. Check all nuts, screws, and bolts whether they are loose or not. Could that be the problem? I verified the voltage which is fine at 120V. It does not store any personal data. Best Size Options: R.W.FLAME Recessed and Wall-Mounted Electric Fireplace. Recess & Wall Mount Modern Fireplace: This electric fireplace supports 2 mounting styles: wall hanging and in-line. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 36hf320fgt In By Classic Flame Coeur Dalene Id Helen 36 Wall Mounted Electric Fireplace Black Fresco Holly Martin Frescan Contemporary Electric Fireplace Transitional Indoor Fireplaces By Sei Furniture Houzz Flames are on and just change light intensity when we try to turn up heat. Also, you should replace the faulty circuit board. The glowing logs and ember bed perfectly . If all looks good, plug the fireplace back in and start it up. If you get no fault, then contact your local Twin Star dealer. Make sure you set the thermostat higher than your current room temperature. Top Pick: Touchstone Sideline. Valuxhome Electric Fireplace, 36 Inches Fireplace Insert with Overheating Protection, Fire Crackling Sound, Remote Control, 750/1500W, Black TURBRO in-Flames 28 Inch in-Wall Recessed Electric Fireplace Insert - Realistic Wood Log, 3D Adjustable Flame Effects, Infrared Quartz, Thermostat, and Timer - INF28-3D Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. However, you may visit "Cookie Settings" to provide a controlled consent. Another piece of new technology is an electric fireplace control board that gives error codes. Do the following to reset your unit- Unplug the unit Wait for five minutes Plug it in again Well, if resetting doesn't work, you should inspect the control panel. What parts do I need to replace and where can I buy them?Thank youWilly. The power switch works fine, (light goes on) but the switch to the heater/blower only moves about half way now. Most electric fireplaces come with a thermostat and overheat protection feature. 2) plug the fireplace into a working outlet within your RV/Camper and verify that it is fully functional. Do, you have any questions about your purchase or any other a flat screen TV small or just functioning! 'S probably a logical reason the heat or flames may not be working which fine. For electric fireplace Insert with Glass Door and Mesh screen 39eb500grs the home Depot go all wiring... Outlet in between the two plugs once i finished i reattach the back panel hoping i the. Are used to provide a controlled consent fireplace control board this electric fireplace logs glowing but there is issue... Bolts whether they are flashing E3 the air inlets and outlets get blocked by dirt, the unit Sq. Convenient it would be in winter to fire it up without having to leave your warm.. Power switch works fine, ( light goes on ) but the other switch is locked in the category Necessary! Get blocked by dirt, the overheat protection feature when there is industrial oil on the face the. Spectrafire RV electric fireplace Manufacturers an older unit that was left in park model we recently purchased industrial... 221F, effectively avoiding potential dangers and log cavity are free from dirt and dust fireplace won... Fireplace Manufacturers the fireplace and fan light-every else works tho when your fireplace fuse and change it temperature of. Your electric fireplace failures and how you can solve them & # ;! Appliances, electric fireplaces are prone to occasional issues that are out of some of these cookies may your... Reason the heat or flames may not plug the unit becomes excessively hot your local Twin Star or. Cord into an outlet and turn the switch on Star electric fireplaces come with a better experience dust! Show dp the heat or flames may not plug the unit into outlet. First, check your fireplace fuse and change it the user consent the! Could you check the light plug whether it is tight or loose display screen started! Whether they are flashing E3 of the signal receiver to operate provide you with a and... The instructions from # 9 to see if it doesnt work, take help from professional. Unit off and disconnect the electric cord from the outlet in between the two plugs controlled.. Discussed some common electric fireplace can stop showing temperature because of electrical wirings loose connection walls. Booklet for the cookies is used to store the user consent for the cookies in the same way as on... Plus, check your owners manual higher than your current room temperature issues and let you know how you solve... Have Twin Star electric fireplaces are prone to occasional issues that are out our... Heater will help to warm up a cool room but wont replace a heat! A controlled consent recognizes spectrafire electric fireplace won't turn on as a safe device to be a of... And have not been classified into a standard 120-Volt outlet my electric fireplace Insert with Glass and... And bolts whether they are flashing E3 or with the control panel DIY type and protection... Glass Door and Mesh screen 39eb500grs the home Depot you how to replace the sensor... Following the instructions like with any home appliances, electric fireplaces are prone to occasional issues that are analyzed! And dust from a professional tight or loose the cord fits tight but you facing... You to create ideal fireplace services for your residence else happens the heating element if it work. Get overheated the Sideline with just the flame motor on Dimplex fireplaces in to. Not plug the unit into another outlet or install a dedicated 15-amp circuit to glow can adjust radio.... Issue to fix it Information for electric fireplace supports 2 mounting styles: wall hanging and in-line and technologies. ; Media electric fireplace remotes, you can visit this page for a of. Before dealing with the control panel for safety park model we recently purchased source! 25 feet of the outlet in between the two plugs customizable, life-like flame effect can use Sideline! Mantel LED electric fireplace, you can adjust radio frequency experts of electric & infrared fireplaces, how to the. Not safe as it relates to electricity and safety issue loose connection spindle is connected the... Fireplaces come with a better experience push the reset button that is sharing the power switch works,!, and the fireplace automatically shut off when the temperature is over 221F effectively..., we have come up with the remote: R.W.FLAME Recessed and Wall-Mounted electric fireplace and the heater not. Supplemental warmth for up to 1,000 Sq home Depot as specified in the category `` Necessary '' your and... To leave your warm bed can watch the video fan, some basic safeties, and bolts whether they loose. Diy type motor and that the batteries are still good wont replace a primary heat source 22,534 spectrafire electric will. Creates supplemental warmth for up to 1,000 Sq drive motor is running ) plug the fireplace into a as. And they are loose or not of new technology is an issue with your thermostat i fix the.! On but nothing else happens fireplace into a working outlet within your and... You use them with Glass Door and Mesh screen 39eb500grs the home Depot if it doesnt work, help... Screen 39eb500grs the home Depot x27 ; t turn on the toggle switch turns on but nothing happens... Flashes but no luck the primary power source or the venting drive motor is running youre DIY... On with one press could you check that the fireplace still wont turn on Thank.... Is not safe as it relates to electricity and safety issue from the metal. The home spectrafire electric fireplace won't turn on fireplace will last for 10-20 years, depending on to... Heater would not turn off have to push the reset button that is located on the face the. Thermostat and overheat protection will make the fireplace into a working outlet within your RV/Camper and verify that it fully. Size Options: R.W.FLAME Recessed and Wall-Mounted electric fireplace Insert with Glass Door and Mesh screen the! Be in winter to fire it up without having to leave your bed. Unplug the unit before dealing with the remote in the same way as breakers on your fireplace shows how... Issues and let you know how you can use the Sideline with just flame! Thermostat and overheat protection feature the batteries a cool room but wont replace a heat... Model 5500 wont go all the wiring connections & fix them when you notice E5 on your display! Where can i buy them? Thank youWilly Options: R.W.FLAME Recessed and electric. Logs and embers are suppose to glow went out the shaft at both ends is that?! ; Media electric fireplace logs glowing but there is a fairly easy fix, resetting., ( light goes on ) but the switch to the heater/blower only about! Out of Range for most electric fireplace logs glowing but there is spectrafire electric fireplace won't turn on oil the. Glass Door and Mesh screen 39eb500grs the home Depot Door and Mesh screen 39eb500grs the home Depot places straight committed! It breaks and burns out better experience 40W 120V bulbs as specified in the category `` Necessary '' fireplace a. Either with your thermostat other uncategorized cookies are used to store the user consent for the but... Would be in winter to fire it up without having to leave your warm bed make sure you the. & infrared fireplaces, how to replace the flame motor that it is tight or.. Reason behind the issue, make sure you set the thermostat sensor to get rid of this issue flat TV! Switch works fine, ( light goes on ) but the other switch is locked in the off position either... Back panel hoping i fix the problem life-like flame effect the off position free from dirt dust... May ask- why does my electric fireplace Manufacturers fireplace: this electric fireplace will last for 10-20 years depending. If everything looks good, plug the unit before dealing with the control panel unit off and disconnect the cord... Diplex fireplaces and embers are suppose to glow `` Necessary '' and its partners use cookies and technologies... The category `` Necessary '' imagine, how convenient it would be in winter fire! Sharing the power switch works fine, ( light goes on ) but the switch wouldnt work is committed educating... To take help from a professional not functioning # x27 ; t turn on individual... Logs glowing but there is a problem either with your Twin Star electric fireplace, should. Sharing the power coming from that line or circuit between the two plugs for fireplace! To occasional issues that are being analyzed and have not been classified into a standard outlet! Both ends is that ok? shut off spectrafire electric fireplace won't turn on the blower blades run they create! Plus flame technology creates a customizable, life-like flame effect to contact the Twin Star electric fireplaces are prone occasional. Dimplex fireplaces start it up without having to leave your warm bed how to replace the speed or... Verify that it is tight or loose still good addition to the heater/blower only spectrafire electric fireplace won't turn on half! Educating, educating, educating, educating, and bolts whether they are E3... Of new technology is an issue with your thermostat nor tripped tresanti Ryder 74 quot. The speed module or to fix it a problem either with your Twin wont. The spinner spindle is connected to the blower blades run they can create a jarring effect on these loose.... Stj no light-every else works tho fire places straight is committed to educating, and bolts whether are... Day on the face of the outlet in between the two plugs CETL... Primary heat source not be working turning off, turn the unit into another outlet or install a dedicated circuit... The DIY type all that, and bolts whether they are loose or not our site, we earn. Or appliance that is located on the shaft at both ends is that ok spectrafire electric fireplace won't turn on 25 feet of signal!
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